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Services · Enterprise systems & integration

Connect the systems your business runs on, and make them fit.

API integrations, process automation and custom business systems, built around how your teams actually work. Connect anything to anything, and bring the data together in one place.

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One layer between your systems
YOUR SYSTEMSCRMERPFinanceProductPartnersINTEGRATION LAYERwhat we buildAPIsEventsSync & mappingAuth · Retries · MonitoringData warehouseor lakehouseDashboardsask in plain languagestays in synccopied for analysis
How we deliver this

Scoped per project. Our core team leads, with specialists from our extended bench where the platform requires it. We say who does what before you sign.

Technologies behind this work
Node.js
Python
PHP
Symfony
PostgreSQL
GraphQL
RabbitMQ
HubSpot
What is included

Typical work in this area.

Only what we have built or are ready to scope.

Connect

Make your systems talk.
  • API integration & API management
  • Enterprise application integration
  • Finance & accounting systems integration

Bring together

Everything in one place.
  • A data warehouse or lakehouse fed from all your systems
  • Data synchronization between systems
  • Dashboards and reports on top, with natural-language questions on the data

Run

Systems for how your teams work.
  • Custom CRM and business systems
  • Business-process (BPM) systems
  • Sales, marketing and customer-experience platforms
Sales · our own product

Sales Blackbox

Conversation intelligence for phone-heavy sales teams. It captures what customers say, scores every call, and turns each conversation into CRM context, follow-up tasks and coaching.

CaptureUnderstandAct

Calls

Every customer call recorded, understood and reviewed, not just a sample.
  • Reps call from an app that looks like the phone they already use, on a managed company number. No PBX, no hardware.
  • Recorded and transcribed after an announced consent prompt, with speakers separated and an AI summary.
  • 100% of calls scored on a QA scorecard, with objections, intent and next steps detected.
  • A ranked coaching queue tells managers which calls are worth their time.

A CRM that fills itself

Our own CRM, built for teams that live on the phone. Calls and the record live in one product.
  • Nothing to type in. Calls, summaries, outcomes and follow-up tasks land in the record automatically.
  • A “to call” queue and reminders, so no promised callback is forgotten.
  • Customer profiling included: Value Proposition Canvas and Empathy Map.
  • Already on a CRM? Connect Smart Phone to it: HubSpot is ready, others on request.

Five agents on the CRM

They work from what was actually said on the calls.
  • Night Desk answers after hours and books or schedules the callback.
  • No-show Guard confirms every appointment and refills the gaps.
  • Nurturing keeps every promise made on a call.
  • Revenue Watch shows where revenue is leaking.
  • Channel Insight shows which ads bring calls, bookings and money.
Open Sales Blackbox

Want sales built around your own tools instead? Connecting your CRM, phone and billing, and building sales agents on your stack, is part of the work described above and on the AI, automation & agents page.

What you get

Deliverables you will keep.

An integration layer between your systems
Automated business workflows
Data synchronization between systems
A custom business system, if you need one
Documentation and handover
A runbook for the integrations
How to start

Begin with a short discovery.

Discovery

Short paid discovery

Map the system, the risks and the constraints. Ends with a clear plan, not a strategy deck.

A few working days to a few weeks
Engagement

Product Engineering Support

Senior engineers across frontend, backend, cloud, QA and AI/data, month by month.

Monthly
Where this ends

Not quite what you need?

Building a business system from scratch?Software & product developmentRebuilding or migrating an existing system?Architecture & modernizationNeed a second opinion first?Consulting & product design
FAQ

Questions about enterprise systems.

Do you implement packaged platforms such as SAP or Salesforce?
Not as a standalone service. We integrate with them and build around them. If a packaged implementation is what you need, we will say so and tell you who we would trust with it.
What if we only need to connect two systems?
That is a normal, small engagement. We map both sides, agree the data that moves and build the connection, with monitoring so you see failures.
Do you build a custom CRM from scratch?
Yes, when your process is not a fit for a packaged tool. We know the shape of the problem from building the CRM inside our own product, Sales Blackbox.

Tell us about your systems.

Describe what needs to connect. We reply with a clear next step — usually within 24 hours.

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